Accu, has commenced a recruitment drive to support its ambition to be a £20m turnover company by 2023.
Following a landmark 2020, the business plans to recruit for 25 new roles by the end of 2021, taking its headcount to 80+. Revenues reached £6-7m in 2020 – a 60% increase on the previous year – due to increased innovation within the manufacturing sector during the pandemic.
Co-founder, Martin Ackroyd, said: “History has shown that crises drive innovation, and that has certainly been the case during COVID-19. Many manufacturers around the world ‘pivoted’, which led to an exponential increase in innovation. Engineers were able to cut through needless red tape and move much more quickly than they ever had before. More clients were relying on us for prototype components than we had ever known - the service completely skyrocketed. We’re now focusing on reinvesting our profits to improve our service, with new technological releases set for later this year.”
10 new starters have been onboarded since the start of 2021, including business intelligence manager, Beckie Pisacane, and customer satisfaction manager, Elinor Beaumont.
Pisacane joins Accu with a wealth of experience in online data analysis and merchandising from the fast-paced fashion industry, where she worked with a number of leading brands. "In a data driven world, understanding the data we collect across the whole business has never been more important. I hope to accelerate Accu’s growth through measuring current performance metrics and implementing process improvements,” she commented.
Elinor Beaumont has 10 years’ experience in customer service. Having worked for a nationwide service provider, she understands a customer's requirements and what it takes to deliver a great service. She said: "It's our customers who have helped make Accu what it is today, and I hope to set a new standard for great customer support”.
The company has also launched a premier next day delivery service – named AccuPro – for orders made before 7.15pm. Additionally, Accu has reassigned its delivery service from DHL to DPD, to improve reliability of delivery and to support its commitment to a more sustainable supply network.
Roles are now being created in operational positions to support Accu’s warehousing, quality and manufacturing teams.