B&Q has chosen GXO Logistics to operate a newly acquired 375,000-square-foot distribution hub at Park Farm, Wellingborough.
The decision was part of its major revamp of its logistics network. The new hub will enable B&Q to bring sourcing for its bathrooms category in-house from the second half of next year, integrate customer order management with existing resources and shift warehousing for the category to the site.
“With a focus on improving customer experience, we are evolving our business at pace and regaining market share,” said B&Q supply and logistics director Amelie Gallichan-Todd. “Our new distribution site is well located and suited for the distribution needs of our bathrooms category, and I’m pleased to announce that we’ve selected GXO Logistics to manage this new site, following a competitive tender.”
The appointment also signalled the end of B&Q’s partnership with PJH Group, although B&Q had confirmed it would continue working with PJH as a supplier.
Prior to this appointment, B&Q announced a plan in September to cut more than 650 jobs as part of efforts to “simplify” its retail structure.
“We have reimagined our operations - seamlessly integrating our stores, apps, and online platforms – to provide home improvers with greater choice, faster service, and enhanced convenience.”
