TIMco expands customer facing teams with new recruits

TIMco has extended its customer facing teams with five new employees, including a new position for an existing member of staff.

The new appointments include Alex Jones as Regional Support Manager, Rachel Edwards, Jade Seabridge and Vicky Sweeney as the Internal Sales Contacts as well as Vicky Bartlett and Amy Scott as the new Customer Services Advisors. In addition to better servicing of customers, the new appointments provide opportunities for existing staff to grow, develop and progress as well as to increase the employment rate in the local area, TIMco said.

Alex Jones has been promoted within the growing merchandising team and is now the Regional Sales Support Manager in charge of managing the merchandising team and providing support to the business consultants. His main role and responsibilities is coordinating TIMco’s merchandisers and ensuring all merchants are fully stocked and stores are well maintained at all times.

Investment and training

“Investing in people who are passionate about our products is essential to TIMco and intrinsic to our values," said Simon Rance, TIMco Sales Director. "We take pride in training our staff to the highest standard so that we can pass that knowledge onto our customers and to ensure the best possible service to all of our customers across the UK.”

Rachel Edwards, Jade Seabridge and Vicky Sweeney have been appointed to the internal sales team where they will become dedicated internal contacts for customers in their allocated region.

The customer services department has also seen growth in the department with the addition of Vicky Bartlett and Amy Scott to the team who will be responsible for handling customer queries quickly and effectively.

TIMco MD Simon Midwood added: “We’re delighted to welcome our latest team members to the TIMco family and to grow our business further. These team expansions show our desire to continually build on our close working relationships with our customers by meeting their needs regarding product ranges, merchandising, customer services and sales processes as well as our commitment to employment in Cheshire.”

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