Specialist fastener supplier Rapierstar has stepped in to keep production on track and help maintain quality consistency at Nationwide Windows and Doors after its supplier of over 20 years made the sudden announcement that it was withdrawing from the UK market.
In just a week, Rapierstar was able to ensure supply continuity by identifying all the fastener requirements across Nationwide’s factory in Rugby and deliver new stock of the 50 different types of fasteners it uses. The vast majority of the Rapierstar StarPVCU branded fasteners introduced were like-for-like replacements available immediately from its UK stocks, which meant a rapid transition could be made with no changes required in the way Nationwide’s team assembles its PVC-U windows and doors.
Nationwide is one of the UK’s leading manufacturers and installers of windows and doors for the social housing and new build sectors, with an equally strong retail division that was the foundation of the business when it first started in 1986.
Producing around 3,500 products per week, which are manufactured using profile systems from Eurocell, Nationwide is continuously evolving its product portfolio to stay at the forefront of performance standards and end-user trends and tastes.
Daryl Cashmore, Operations Director at Nationwide Windows and Doors said: “Rapierstar ensured we had a smooth transition from our previous supplier within a week, which was so crucial to ensure we could provide continuity to our customers. We look forward to developing a strong, long-term partnership with Rapierstar, as we do with all our major suppliers, to maintain the high-quality standards we set ourselves and protect our reputation for delivering on-time to our customers.”
Mark Calpin, Technical Consultant at Rapierstar added: “Having worked closely with Eurocell for many years, taking time to understand their profile systems inside-out and co-developing a detailed Recommended Fixings Manual (RFM), we were able to hit the ground running when we got the call from Daryl. Equally important though was the depth of fastener stocks we hold here in the UK, which meant we could deliver large volumes of our StarPVCU screws in a short timeframe to meet Nationwide’s regular usage.”
As the UK and Ireland’s leading specialist fastener supplier to the door and window industry, Rapierstar provides the widest range of products to distributors and fabricators of all the major profile systems. With more than one billion items held in stock at any time, Rapierstar has a team of technical consultants who work closely with customers to help them manufacture the highest quality finished products most efficiently and safely.